Get in Touch

Weโ€™re here to help! At ROMY FAYE, we want every part of your shopping experience to feel easy, welcoming, and enjoyable. Whether you have a question about a product, need help with an order, or would like assistance with shipping or returns, our customer support team is happy to assist.


๐Ÿ’Œ Get in Touch

Have a question or need assistance? Reach out to us by email, and our team will get back to you as soon as possible.

๐Ÿ›๏ธ Customer Support

We can help you with:

  • Product details, sizing, and fit recommendations

  • Order status and tracking information

  • Shipping questions and delivery concerns

  • Return and refund requests

  • Damaged, defective, or incorrect items

  • General questions about shopping with ROMY FAYE

๐Ÿ“ Business Information

ROMY FAYE

516 W 61st St Davenport, IA 52806 United States

Please note: This address is for business correspondence only and is not an authorized return warehouse. Contact our customer support team before sending any returns.

๐Ÿ•’ Customer Service Hours

Mondayโ€“Friday, excluding public holidays.

We aim to respond to all inquiries within 24โ€“48 business hours. Response times may vary during weekends, holidays, or periods of high inquiry volume.

โœ‰๏ธ Before Contacting Us

To help us assist you more efficiently, please include your order number, the email address used at checkout, and a brief description of your question. If youโ€™re reporting a damaged or incorrect item, please include clear photos when possible.

Thank you for choosing ROMY FAYE. Your experience matters to us, and weโ€™re always glad to help you find the answers you need.

ROMY FAYE โ€” Your Style, Your Story.